Transforming Healthcare Documentation
SynapseMD is built by healthcare professionals, for healthcare professionals. We're committed to reducing administrative burden and enabling clinicians to focus on what matters most: patient care.
Our Mission
Healthcare professionals spend too much time on documentation and administrative tasks, taking away from patient care. We believe technology should augment, not replace, clinical expertise.
SynapseMD combines cutting-edge AI with deep healthcare domain knowledge to create documentation tools that are accurate, compliant, and truly useful for clinicians across Australia and New Zealand.
Our focus is on local compliance, data residency, and understanding the unique needs of AUS/NZ healthcare systems—from Medicare billing to ACC documentation.
Our Values
Clinician-First
Every feature is designed with clinician input and feedback. We build tools that clinicians actually want to use.
Security & Privacy
Patient data security is non-negotiable. We use multi-tenant architecture, local data residency, and industry-leading security practices.
Innovation
We leverage the latest AI technology, including advanced speech-to-text models and optimized LLMs, while maintaining human-in-the-loop review for safety and accuracy.
Not Funded by Venture Capital
SynapseMD is independently owned and operated. We're not driven by VC growth metrics, exit strategies, or investor returns. Our only focus is building the best medical documentation tool for healthcare professionals.
Long-Term Commitment
We're here for the long haul, not building for a quick exit.
No Pressure to Monetize Your Data
Your patient data is yours—we don't need to sell it to justify our valuation.
Sustainable Growth
We grow at a pace that serves healthcare professionals, not investor expectations.
Clinician-First Decisions
Every feature decision prioritizes your needs, not quarterly growth targets.
Why This Matters
Many healthcare technology companies are funded by venture capital, which creates pressure to:
- Prioritize rapid user growth over product quality
- Monetize user data to justify high valuations
- Build for acquisition rather than long-term sustainability
- Make decisions based on investor returns, not clinician needs
SynapseMD is different. We're building a sustainable, clinician-focused platform that will be here for decades, not just until the next funding round.
Timeline & Milestones
SynapseMD Launch
Initial release with real-time transcription and AI document generation. Built with healthcare professionals in mind, focusing on accuracy and compliance.
First Clinic Deployments
Successful pilot programs with Australian and New Zealand clinics. Gathered valuable feedback and refined our platform based on real-world clinical workflows.
Platform Enhancements
Launched advanced template customization, multi-document generation, and enhanced security features. Improved user experience and performance optimizations.
PMS Integrations
Planned integrations with major PMS systems including Best Practice, MedicalDirector, Genie, Medtech Evolution, and Indici. Seamless document export and patient data synchronization.
Network Expansion
Planned expansion to support health networks and PHNs. Enhanced multi-tenant architecture and enterprise features for larger healthcare organizations.
Join Our Mission
We're always looking for talented people who share our passion for improving healthcare.