Simple, Transparent Pricing
Simple, transparent pricing. No hidden fees, no long-term contracts. Start with a free trial and scale as you grow.
Currency Disclaimer: Prices are displayed in US Dollar (USD) for convenience. All charges are processed in USD at the current exchange rate at the time of payment.Exchange rates are approximate and may vary. Actual charges may differ slightly due to exchange rate fluctuations. Overage charges apply if you exceed plan limits. See full pricing details below.
Starter
Perfect for solo practitioners getting started
$590/year ($49/month)
Save $118/year
- 600 min transcription monthly credits
- 500,000 LLM tokens monthly
- Default templates (SOAP, Summary, Referral etc.)
- Team collaboration and secretary function (up to 5 members)
- Self-service onboarding (DIY)
- Basic support
- Custom template builder (build your own templates)
- Dictionary management (custom terms, abbreviations, etc.)
- All EHR integrations
Professional
Ideal for small to medium practices
$1,590/year ($133/month)
Save $318/year
- 2,400 min transcription monthly credits
- 2,000,000 LLM tokens monthly
- Default templates (SOAP, Summary, Referral etc.)
- Team collaboration and secretary function (up to 5 members)
- Guided onboarding
- Basic support
- Custom template builder (build your own templates)
- Dictionary management (custom terms, abbreviations, etc.)
- All EHR integrations
Clinic
For growing practices and specialist clinics
$2,490/year ($208/month)
Save $498/year
- 4,800 min transcription monthly credits
- 5,000,000 LLM tokens monthly
- Default templates (SOAP, Summary, Referral etc.)
- Team collaboration and secretary function (up to 5 members)
- Extended customisation & priority onboarding
- Priority support
- Custom template builder (build your own templates)
- Dictionary management (custom terms, abbreviations, etc.)
- All EHR integrations
Enterprise
For large health systems and multi-location practices
Flexible billing
- All Clinic tier features, plus:
- Unlimited consultations
- Unlimited transcription & LLM credits
- Custom white-label deployment
- Custom AI model fine-tuning
- Dedicated engineering support
- On-premise deployment options
- Custom SLA guarantees
- Training and onboarding program
- Organisation sharing
- SSO as an add-on
Important Pricing Information
Currency Conversion: All prices are displayed in US Dollar (USD) for your convenience. However, all charges are processed in USD (US Dollars) at the current exchange rate at the time of payment. The displayed prices are estimates based on current exchange rates and may vary.
Exchange Rates: Exchange rates are updated regularly but are approximate. Actual charges may differ slightly due to exchange rate fluctuations between the time you view pricing and when payment is processed. Your payment provider (credit card, bank, etc.) may apply additional currency conversion fees.
Base Currency: USD is our base pricing currency. All pricing tiers and features are set in USD, and converted rates are provided for reference only.
Taxes: Applicable taxes (GST, VAT, sales tax, etc.) may be added to your subscription based on your location and local tax regulations.
Not Funded by Venture Capital
SynapseMD is independently owned and operated. We're not driven by VC growth metrics, exit strategies, or investor returns. Our only focus is building the best medical documentation tool for healthcare professionals.
We're here for the long haul, not building for a quick exit
Your patient data is yours—we don't need to sell it to justify our valuation
We grow at a pace that serves healthcare professionals, not investor expectations
Every feature decision prioritizes your needs, not quarterly growth targets
Why This Matters
Many healthcare technology companies are funded by venture capital, which creates pressure to:
- •Prioritize rapid user growth over product quality
- •Monetize user data to justify high valuations
- •Build for acquisition rather than long-term sustainability
- •Make decisions based on investor returns, not clinician needs
SynapseMD is different. We're building a sustainable, clinician-focused platform that will be here for decades, not just until the next funding round.
ROI Calculator
Calculate your potential savings with SynapseMD. Based on industry research, AI documentation tools save 3.4-7 minutes per consultation. Our calculator uses a conservative default of 6 minutes, which you can adjust based on your experience.
Based on industry research: AI documentation tools save 3.4-7 minutes per consultation. Default: 6 min (conservative estimate for comprehensive solutions)
≈ 2.0 hours saved per day per clinician
Average clinician hourly rate
Estimated monthly net savings
Annual savings
Recommended plan
Payback period
Time value saved: $22,000/month • Plan cost: $249/month
Frequently Asked Questions
Is there a free trial?
Yes! All plans include a 14-day free trial with full access to all features. No credit card required.
Can I change plans later?
Absolutely. You can upgrade, downgrade, or cancel at any time. We don't lock you into long-term contracts.
What's included in support?
Starter includes email support. Professional includes priority email and chat support. Clinic includes priority phone and email support with a dedicated account manager.
Do you offer training?
Yes! All plans include onboarding and training resources. Professional and Clinic plans include live training sessions.
What happens if I exceed my plan limits?
You can upgrade your plan at any time to avoid overages, or contact customer support to purchase additional credits if you run out of included credits.
Is there a free tier?
Yes! We offer a free tier for medical trainee and students in medical school. Feel free to contact us to get started.
Ready to Get Started?
Start your free trial today or talk to our sales team about custom pricing.